At Hi Marley, we’re not just a technology company—we’re on a mission to revolutionize the insurance industry with our conversational platform that makes communication simple, efficient, and delightful. Built for carriers, powered by SMS, and designed by insurance experts, Hi Marley connects people through seamless, friendly conversations that save time, money, and hassle. Our platform helps insurance carriers strengthen customer relationships while streamlining operations. With a focus on collaboration, coaching, and powerful analytics, we deliver the insights insurance teams need when they need them—creating a smooth, frictionless experience for customers along the way.

We are seeking a strategic and technically-minded Senior Product Manager to lead our Data & Analytics initiatives. You will own the product vision for insights and data across the Hi Marley platform—ensuring accuracy, surfacing actionable insights, and delivering meaningful data experiences that support intelligent, unified communication in insurance. 

This role sits within our Platform Team and collaborates closely with Engineering, Analytics, Customer Success, and Go-to-Market teams. You’ll partner across the business to turn raw data into tools our customers and teammates love and trust—spanning infrastructure, insights, and governance. 

Teamwork and shared enthusiasm is a core part of our culture, which is why this role involves joining us in the Boston office for two days each week. 

What You’ll Do 

• Own the Data Product Strategy: Define and execute the roadmap for Hi Marley’s internal and external data products—anchored in company and customer goals.
• Deliver Customer-Facing Insights: Lead the creation of dashboards and embedded analytics experiences that drive clarity and action across insurance workflows.
• Define & Prioritize Instrumentation: Collaborate with Product and Engineering teams to define, prioritize, and validate event tracking, product usage metrics, and other behavioral signals that support product decision-making.
• Ensure Data Accuracy & Completeness: Champion data trust by working with Analytics and Engineering to validate models, ensure reliable pipelines, and enable self-service access to trusted data.
• Support Business Intelligence & Internal Storytelling: Help stakeholders across the company turn data into decisions by designing intuitive metrics, scalable reporting, and proactive insights.
• Guide Infrastructure Investment: Work closely with Data Engineering to prioritize investments in pipelines, orchestration, and modeling that balance long-term scalability with near-term business needs.
• Drive Platform Collaboration: Act as a connective tissue between technical depth and product usability—bringing strong product thinking to internal platform tradeoffs and foundational data systems.
• Uphold Data Privacy & Governance: Partner with security, compliance, and legal teams to shape policies around data retention, secure delivery, access controls, and regulatory requirements.
• Collaborate Across Functions: Influence cross-functional priorities and bring together Engineering, Product, Compliance, Analytics, and Customer Success around a shared platform vision.
• Leverage AI to Add Value: Work with internal AI and product teams to enrich our insights with predictive and conversational intelligence. 

What We’re Looking For 

• 6+ years of Product Management experience, with a strong focus on data, analytics, or internal platform products
• Proven ability to lead cross-functional product teams and collaborate across engineering, analytics, and compliance functions
• Strong technical fluency—you understand data models, pipelines, orchestration, and can guide architectural tradeoffs
• Experience delivering data products in B2B SaaS, ideally within a regulated industry
• Familiarity with BI platforms such as Looker, Tableau, Power BI, or AWS Quicksight
• A track record of simplifying complex data into intuitive and actionable experiences for customers and internal stakeholders
• Comfort with data governance and lifecycle policies, including privacy, access management, and compliance standards
• Ability to shape and influence long-term platform direction—not just reporting features 

Who We Are:
Hi Marley has three core values that are the foundation of our company culture, which every employee embodies: 

• Max Courage - we encourage our team, our customers, and their customers to dream big, try new ideas and maximize impact by measuring risk.
• Be Humble – we lead with appreciation and promote a culture of humility, compassion and openness to learn from anyone, anywhere.
• Ubuntu “I am because we are” - we believe true success is much bigger than any single individual or company.  By aligning our individual aims behind a shared purpose we can achieve our fullest potential, together.

Benefits and Perks:
On top of an exciting, supportive and intellectually curious workplace, we provide:

• Full benefits package for employees working 30+ hours per week, including parental leave, a matching 401k program, and medical, dental, vision, disability, and life insurance.
• Open vacation policy - we all work hard and take time for ourselves when we need it
• Competitive salary and generous stock options - we all get to own a piece of what we’re building
• A fun, lively startup culture
• Core values-based leadership
• A culture of employee engagement, diversity and inclusion
• Ample opportunities to learn and take on new responsibilities in a fast-paced, growth-mode startup

At Hi Marley, we’re not just a technology company—we’re on a mission to revolutionize the insurance industry with our conversational platform that makes communication simple, efficient, and delightful. Built for carriers, powered by SMS, and designed by insurance experts, Hi Marley connects people through seamless, friendly conversations that save time, money, and hassle. Our platform helps insurance carriers strengthen customer relationships while streamlining operations. With a focus on collaboration, coaching, and powerful analytics, we deliver the insights insurance teams need when they need them—creating a smooth, frictionless experience for customers along the way.

As we continue to grow, we are looking for a Senior Software Engineer who has a passion for developing software solutions to join our engineering team. The ideal candidate will have deep experience working in high-volume production environments, designing and building distributed architectures utilizing various cloud services (AWS Lambda/SQS/etc.), web application frameworks (Node/React) and database technologies (MongoDB/DynamoDB/MySQL/etc.). They will be a key member of a small team developing and supporting applications in a microservice architecture of a next-generation communication platform for the insurance industry. Teamwork and shared enthusiasm is a core part of our culture, which is why this role involves joining us in the Boston office for two days each week. 

What You'll Do:

• Design, develop and collaborate with the team in the implementation of new and improvement of existing functionality within the Hi Marley architecture
• Assist in solving complex problems and transform them into business solutions
• Mentor and participate in reviews of other projects, offering valuable feedback
• Work with the team to develop stories and acceptance criteria
• Contribute to a highly motivated, positive, high energy work environment
• Technically own a part of the Hi Marley platform
• Help drive Marley’s user and developer experience towards the future

What We’re Looking For:

• Typically has 5+ Years of Software Development Experience. Candidates with more experience are encouraged to apply as well.
• Track record of successful delivery of high-quality applications and features to production systems
• Experience with distributed architectures, ideally in the AWS ecosystem
• Experience with relational and document-oriented databases. Including tuning and scaling
• Passion for test frameworks, CI/CD pipelines and code management tools
• Passion for design patterns and refactoring
• Experience in Node, Typescript, and modern frontend frameworks (React) preferred

At this time, we are only able to consider candidates who are currently authorized to work in the U.S. and will not require sponsorship now or in the future.

Who We Are:
Hi Marley has three core values that are the foundation of our company culture, which every employee embodies: 

• Max Courage - we encourage our team, our customers, and their customers to dream big, try new ideas and maximize impact by measuring risk.
• Be Humble – we lead with appreciation and promote a culture of humility, compassion and openness to learn from anyone, anywhere.
• Ubuntu “I am because we are” - we believe true success is much bigger than any single individual or company.  By aligning our individual aims behind a shared purpose we can achieve our fullest potential, together.

Benefits and Perks:
On top of an exciting, supportive and intellectually curious workplace, we provide:

• Full benefits package for employees working 30+ hours per week, including parental leave, a matching 401k program, and medical, dental, vision, disability, and life insurance.
• Open vacation policy - we all work hard and take time for ourselves when we need it
• Competitive salary and generous stock options - we all get to own a piece of what we’re building
• A fun, lively startup culture
• Core values-based leadership
• A culture of employee engagement, diversity and inclusion
• Ample opportunities to learn and take on new responsibilities in a fast-paced, growth-mode startup

At Hi Marley, we’re not just a technology company—we’re on a mission to revolutionize the insurance industry with our conversational platform that makes communication simple, efficient, and delightful. Built for carriers, powered by SMS, and designed by insurance experts, Hi Marley connects people through seamless, friendly conversations that save time, money, and hassle. Our platform helps insurance carriers strengthen customer relationships while streamlining operations. With a focus on collaboration, coaching, and powerful analytics, we deliver the insights insurance teams need when they need them—creating a smooth, frictionless experience for customers along the way.

We’re looking for a Senior Data Engineer II to help expand our data engineering capabilities. In this hands-on role, you’ll contribute to the evolution of our data platform—building and improving the systems that power internal analytics and customer-facing intelligence. You’ll collaborate with product, engineering, and analytics teams to ensure data is structured, secure, and ready to support our growth. 

This is an opportunity to join a foundational team and build scalable pipelines, data platform capabilities, and infrastructure that enable trusted insights. Your work will support both operational reporting and product analytics, while contributing to a growing data function. 

Teamwork and shared enthusiasm is a core part of our culture, which is why this role involves joining us in the Boston office for two days each week
 

What You’ll Do:

Platform & Infrastructure 

• Contribute to Data Platform Evolution – Help build and scale a robust, flexible platform that enables analytics and data-driven experiences across our products.
• Build Scalable Data Infrastructure – Develop reliable systems to ingest, transform, store, and serve data using batch and near real-time approaches.
• Deliver Trusted Data Pipelines – Build and maintain resilient, observable pipelines that connect APIs, databases, and event streams across internal and customer-facing use cases.
• Support Data Quality & Observability – Help advance practices in validation, monitoring, and governance to ensure high-quality and trustworthy data systems. 

Enablement & Collaboration 

• Partner Across Teams – Work closely with analytics, product, and engineering to ensure data pipelines are structured, governed, and optimized to support key use cases.
• Contribute to Shared Data Models – Collaborate on well-documented, maintainable data models that meet the needs of multiple teams and stakeholders. 

Team & Technical Growth 

• Mentor and Contribute to Engineering Culture – Share best practices, contribute to standards, and support a collaborative, high-quality data engineering discipline.
• Explore and Introduce New Tools – Help evaluate new technologies and contribute to the evolution of our platform as our needs grow. 

What We’re Looking For:

• Data Engineering Experience – 5+ years of experience building data systems, including hands-on work with data modeling, ETL/ELT pipelines, and SQL performance tuning.
• Strong AWS Foundation – Familiarity with AWS services including Aurora, S3, Lambda, and Terraform. You know your way around the ecosystem and can apply these tools pragmatically.
• Modern Data Stack Familiarity – Experience with tools such as Airflow, dbt, and Redshift or Snowflake for transformation and orchestration.
• Code-First Data Engineering – Comfort writing pipelines and workflows in Python or similar languages. You see data engineering as software engineering.
• Focus on Security and Governance – Experience working with sensitive data, implementing role-based access control, and ensuring data privacy and auditability.
• Collaborative Approach – Ability to work closely with cross-functional partners and translate ambiguous problems into clear engineering solutions.
• Bonus Experience
  • Experience supporting or building analytics platforms for end users or product-facing features.
  • Exposure to streaming or real-time data pipelines.
  • Familiarity with dbt for transformation logic and data modeling. 

At this time, we are only able to consider candidates who are currently authorized to work in the U.S. and will not require sponsorship now or in the future.

Who We Are:
Hi Marley has three core values that are the foundation of our company culture, which every employee embodies: 

• Max Courage - we encourage our team, our customers, and their customers to dream big, try new ideas and maximize impact by measuring risk.
• Be Humble – we lead with appreciation and promote a culture of humility, compassion and openness to learn from anyone, anywhere.
• Ubuntu “I am because we are” - we believe true success is much bigger than any single individual or company.  By aligning our individual aims behind a shared purpose we can achieve our fullest potential, together.

Benefits and Perks:
On top of an exciting, supportive and intellectually curious workplace, we provide:

• Full benefits package for employees working 30+ hours per week, including parental leave, a matching 401k program, and medical, dental, vision, disability, and life insurance.
• Open vacation policy - we all work hard and take time for ourselves when we need it
• Competitive salary and generous stock options - we all get to own a piece of what we’re building
• A fun, lively startup culture
• Core values-based leadership
• A culture of employee engagement, diversity and inclusion
• Ample opportunities to learn and take on new responsibilities in a fast-paced, growth-mode startup

At Hi Marley, we’re not just a technology company—we’re on a mission to revolutionize the insurance industry with our conversational platform that makes communication simple, efficient, and delightful. Built for carriers, powered by SMS, and designed by insurance experts, Hi Marley connects people through seamless, friendly conversations that save time, money, and hassle. Our platform helps insurance carriers strengthen customer relationships while streamlining operations. With a focus on collaboration, coaching, and powerful analytics, we deliver the insights insurance teams need when they need them—creating a smooth, frictionless experience for customers along the way.

We’re hiring a Principal Data Engineer to serve as the technical lead as we expand our data engineering capabilities. In this hands-on leadership role, you’ll guide the short- and long-term evolution of our data systems—enhancing the infrastructure that powers internal analytics and customer-facing intelligence. You’ll collaborate across product, engineering, and analytics teams to ensure data is structured, secure, and ready to support our continued growth.

As an early technical leader, you’ll build scalable pipelines, platform capabilities, and infrastructure that enable trusted insights. You’ll also help shape how engineering and analytics collaborate and guide the evolution of the broader data organization.

This is a chance to define how data powers Hi Marley’s products, insights, and decision-making—delivering performance, compliance, and lasting business impact.

Teamwork and shared enthusiasm is a core part of our culture, which is why this role involves joining us in the Boston office for two days each week. 

What You’ll Do:

Platform & Infrastructure

• Lead Data Platform Strategy and Architecture – Help define and deliver a data platform roadmap that supports near-term needs and long-term scale—enabling insights, innovation, and customer value across our products and analytics ecosystem.
• Design and Build Scalable Data Infrastructure in AWS – Build robust systems within an AWS environment to ingest, transform, store, and serve data across multi-tenant and single-tenant use cases—balancing flexibility, security, and performance.
• Deliver Trusted Data Pipelines – Develop reliable and observable pipelines using modern batch and near real-time approaches, connecting internal and external data sources.
• Champion Data Trust and Visibility – Advance practices in data quality, observability, and governance—ensuring our systems are secure, compliant, auditable, and built to meet customer and regulatory expectations.

Enablement & Collaboration

• Partner to Enable Insights – Work closely with the analytics and product teams to deliver structured, reliable data pipelines that support a growing ecosystem of dashboards, customer-facing analytics, and research—providing the trusted foundation for downstream insights.

Leadership & Growth

• Mentor and Influence Engineering Culture – Provide guidance, share knowledge, and lead by example to establish best practices and grow the data engineering function.
• Shape a Scalable Future – Partner with cross-functional leaders to define and evolve a data platform roadmap that grows with our customers, products, and teams.

What We’re Looking For:

• Data Engineering Expertise – 7+ years of experience building reliable, performant data systems, including data modeling, ETL/ELT pipelines, and warehouse optimization.
• Scaled Platform Leadership – Experience growing data infrastructure through stages of scale—whether maturing internal systems, guiding platform modernization, or supporting enterprise-level requirements through times of growth.
• Deep Experience with AWS – Proven track record designing, building, and operating data systems in AWS (e.g., Redshift, S3, Glue, Lambda, IAM, etc.) and optimizing performance, security, and cost in cloud-native architectures.
• Proficiency with Modern Tools – Comfortable with SQL and Python (or similar languages), and hands-on experience with tools like dbt, Airflow, Redshift, Snowflake, or other cloud-native data platforms.
• Trust, Security & Governance Focus – Experience designing systems with built-in privacy, access controls, and governance. Familiarity with secure data handling, regulatory compliance, and data classification in multi-tenant or regulated environments.
• Collaborative and Strategic Mindset – Ability to work across product, engineering, and analytics teams to shape systems that deliver long-term value.
• Customer-Facing Data Enablement – Bonus: Experience designing backend systems that power customer-facing analytics or data-driven product features.
• Supportive Leadership Style – A mentoring mindset and enthusiasm for helping others grow while building a collaborative, inclusive culture.

At this time, we are only able to consider candidates who are currently authorized to work in the U.S. and will not require sponsorship now or in the future.

Who We Are:
Hi Marley has three core values that are the foundation of our company culture, which every employee embodies: 

• Max Courage - we encourage our team, our customers, and their customers to dream big, try new ideas and maximize impact by measuring risk.
• Be Humble – we lead with appreciation and promote a culture of humility, compassion and openness to learn from anyone, anywhere.
• Ubuntu “I am because we are” - we believe true success is much bigger than any single individual or company.  By aligning our individual aims behind a shared purpose we can achieve our fullest potential, together.

Benefits and Perks:
On top of an exciting, supportive and intellectually curious workplace, we provide:

• Full benefits package for employees working 30+ hours per week, including parental leave, a matching 401k program, and medical, dental, vision, disability, and life insurance.
• Open vacation policy - we all work hard and take time for ourselves when we need it
• Competitive salary and generous stock options - we all get to own a piece of what we’re building
• A fun, lively startup culture
• Core values-based leadership
• A culture of employee engagement, diversity and inclusion
• Ample opportunities to learn and take on new responsibilities in a fast-paced, growth-mode startup